Frequently Asked Questions

What is Weipix?

Weipix is a place for discovering and watching film and TV shows from all over the world. Our desire is to make a wide range of international productions more accessible.

How do I search content on the Weipix Platform?

You can search directly using the search field at the top of every page. You can also browse using the suggestions on the homepage, or our genres page.

How do I access my purchase on Weipix?

You will immediately be able to access purchases on the browser you used to make the order. Additional access to your order is available from the order email sent at the time of purchase.

How do I watch a streaming rental?

While watching streaming rentals, your computer or tablet must be connected to the internet. We recommend a broadband internet connection or a high-speed 3G or 4G cellular connection for streaming. You can adjust the quality of the video to match your connection speed. To get the maximum resolution video, you should use the fastest connection available to you. You have 30 days from purchase to start watching your streaming rental. Once you start viewing you have 48 hours to finish and can watch the film as many times as you wish in this time. After this time your rental access will expire.

How do I watch a download?

We recommend always downloading on a stable internet connection and making sure there is enough free storage on your device before starting. If you are having trouble downloading with Internet Explorer please try installing Firefox and Chrome and then navigate back to the download link with one of the browsers. You have 30 days from purchase to download your film - and you will have up to two attempts. After this time your link will expire.

How long do I have to view my purchase?

You have 30 days from the purchase date to either begin watching a rental or to download your purchase.

What payment methods do you accept on Weipix?

You can purchase films from Weipix either via Credit or Debit card, or via Paypal. We also accept payments via ApplePay